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06 September 2022

The employee payroll was successfully processed yesterday by Shared Services SA, however we’ve been advised that some banks and financial institutions did not disburse salary payments correctly.

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As the issue was with the financial institutions, not the department, we’re unaware of which specific banks or how many employees may be affected.

All employees are encouraged to check your pay. If you were not paid correctly, contact your bank in the first instance to resolve the issue.

We understand that employees rely on their pay being in their bank accounts as expected, so we wanted to advise you of this potential issue as soon as possible so you could contact your bank if needed.

For any other payroll-related questions, contact Shared Services SA.

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